“REAL CONVERSATIONS”: Join Jeanne E. Reynolds presentations on the new revolution in “Customer Experience”.

• The natural course of the “CUSTOMER EXPERIENCE“ revolution
• 4-6-8 Legs of the Customer Relationship Management (CRM) Table” based on your industry
• Incorporating your CRM into the “Customer Experience” (CX);  trend, strategies and benefits
• How to listen to you customers voices (VoC)
• What features and functionality you will need to reach your customer experience goals
• Top CRMs to enhance the CX for your industry
• Tour of the top CRMs and CX for marketing automation on speed dial
• Building new leads and referrals – Yes – it actually works
• Building your brand as an expert in your space
• Discussion of present and future challenges for your business
• Final – Next steps for your LAUNCH!