Join Us for “Real Conversations” with Jeanne E. Reynolds
“REAL CONVERSATIONS”: Join Jeanne E. Reynolds presentations on the new revolution in “Customer Experience”.
- The natural course of the “CUSTOMER EXPERIENCE“ revolution
- 4-6-8 Legs of the Customer Relationship Management (CRM) Table” based on your industry
- Incorporating your CRM into the “Customer Experience” (CX); trend, strategies and benefits
- How to listen to you customers voices (VoC)
- What features and functionality you will need to reach your customer experience goals
- Top CRMs to enhance the CX for your industry
- Tour of the top CRMs and CX for marketing automation on speed dial
- Building new leads and referrals – Yes – it actually works
- Building your brand as an expert in your space
- Discussion of present and future challenges for your business
- Final – Next steps for your LAUNCH!