We Are Leading The Next Customer Revolution!

Customer Success = Customer Relationship Management (CRM) + Customer Experience (CX) + Voice of Customer (VoC)

What We Do

Our mission is to guide business owners to build a customer centric business with  “Customer Experience” (CX) plus “Customer Relationship Management” (CRM) and now the “Voice of the Customer” (VoC) for their clients and themselves.

In the fall 2018 we are launching the “Triple Threat Solutions” for your business success,  QuickBooks Online + CRM, CX, VoC + “Lure & Lead”™ app. We help you digitize your business stream of supporting processes.

Who We Are

Eidesis Solutions was founded by Jeanne E. Reynolds while working with clients in industries including business services, energy, government, insurance, legal, manufacturers, real estate, retail, sustainability and telecommunications. Her super power? Listening to the customer and building products and services to exceed revenue growth every time.

The evolution of Customer Relationship Management (CRM) to Customer Experience (CX ) and now The Voice of the Customer (VoC) builds on the promise that if you take care of your customer your business will succeed.

Who We Serve

Eidesis Solutions provides expertise and experience, supported by software solutions and technology, to help businesses  build a real-time Customer Experience (CX) for their clients, stay in communication with their customers (CRM) and listen to their customers (VoC).

We focus on the goal that our clients become customer-centric through our “Triple Threat Solutions”™ that enable personal and relationship building for their business success.

Testimonials

“Jeanne’s workshop delivers much more than how to use a CRM.  As a new realtor, Jeanne helped me to create and personalize my strategy to begin reaching out to future clients in a way that fits my true self and style.”

Mindy MilliganRealty Trends, LLC

“Jeanne makes both a great coach giving great advice and instruction, and a wonderful cheerleader with her personable and encouraging style combined into one great resource.”

Rick LunnonLunnon Real Estate, Eagle Ridge PropertiesLunnonRealEstate.com

“I walked out of Jeanne’s CRM workshop and realized I just experienced my first, all out business class!”

Chani OlsonRE/MAX SoutheastChaniOlson.com

The Customer Experience (CX) Revolution! The Customer Is Completely In Charge!

Eidesis Solutions threads the belief that, “your customer is your business and your interactions with your customers are an integral part in building your business.” We build this philosophy into every one of our Customer Experience (CX) solutions and workshop products.

We know from both experience and data that our customers demand and expect Real-Time experiences.  80% of businesses expect companies to respond and interact with them in real time.  Source: eConsultancy

According to Gartner, 89% of companies now compete mostly on the basis of customer experience, versus 36% in 2013. Customers also expect their experiences with a brand to be in-the-moment, something that requires said brand to have a clearer, more holistic understanding of its customers.

Let us help you
build a Customer
Experience (CX)
to build your business.